SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of femky (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://femky.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Euro (€)
US Dollar ($)
Super strong happy with that purchase.
Go up an size
Thank You, was fast and is perfect
Perfect fit very tight, it's very good quality xD
Very good caliter, very satisfied.
Way better quality than expected. Would buy again, thank you
Good
Excellent store
Has a smell Sharp, had to open a dispute, promise to return 285₽ (although took for 750₽) in general, measured, not particularly pulling, well, you can wear. Will go) but the second will not order, not only because of the presence of a bad smell, but also because it does not really help. Useless thing of a girl, do not deceive yourself with such self-deception. Eat less and do sports, and such "miracle corsets" you will not be useful.
I loveeee it . Packed neatly and nicely . Can’t wait to get rid of this extra fluff :P The store is really good with communication. Came before 3 weels
Did not track the parcel. 19 Dec ordered, 18 Jan received. I am happy with the purchase on the waist 69-70 cm and hips 98 cm size s buttoned on the extreme hooks, pulled tight, but on that he and the corset, more to take no sense. I'm happy, I recommend.
my first order was 3 months ago, size M. now i make another order , size S. the garment is good quality as same as the product description . owner is fast reply, good service. thank you i really appreciate it. will make another purchase soon .
Perfect fit
Quick shopping an good material
Barely as pulled, but holds well. Last time I ordered a larger size-did not pull at all. I hope the next time I wear it will be easier. Have to get up to work before to dress. Up to KZ passed 18 days, the track was tracked.
Super
Super