SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of femky (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://femky.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Euro (€)
US Dollar ($)
All right!
Got all right
Stimulus received, everything works, shaking the current well, one El thing fell off the button (mom), and so everything is good, the store recommend ..
aswmmmm
Super fast shipping
His expectation is so terrible. He moves the muscle hard.
Came and works perfectly. But the hard is used to the stimuli… This shock that gives is kinda encômodo… But seems that gives result.
World stimulator. Well electrocuted. How muscle shrinks is also felt. I use at the largest power level 10. I'll tell you a little bit that it's just a muscle stimulator. You will not lose weight from this tool. The tool is needed for a comprehensive solution. I use it before I train. When doing exercises on прес it is easier to start. The muscles are already heated. In general, everything is super. All just abound)
OK
Very satisfied with the goods, performs its functions well, did not reach the Max "discharge", but quite palpable and at lower, I realized that for the first time, power must be switched in the action of the stimulator, so the effect of surprise decreases and in general it is always present if you use a regular stimulator. For the first time while you get used to it and apply, yes this is bolnova and very unexpectedly, but I use it for several days and all the norms. I hope the muscles a little "in order to bring"))) On the stomach is not very visible how it works, but on the pope is very even, the ass jumps, but of course not with a weak mode, but with higher modes, the muscles are automatically reduced. So I think if you are not gentle and not afraid that you will beat a little, then buy boldly. The photo fully matches. I really hope that I will achieve the result))) Good shopping.
Good
Quickly delivered working look effect
All OK! Thanks!
THE pile… But the value worth ..
Unrecognizable, I can not pass through the door
Fantastic Product and works 100%, fast delivery within the standard and works the batteries, easier to find than batteries other models could have a better manual with explanations schedules, but you can find trying so is not a problem. The gel plates are the weak point, because stick fat and the body should be washed with water to end use and recommend Buy New every 6 months of use.
Thanks the goods is good...